Office Operations Coordinator & Director of First Impressions

Note: 

We will keep all applications in strict confidence.

This position is on-site.

This is a full-time time position.  For the right candidate, part-time is available.

Do you enjoy helping people and being the friendly, dependable face they meet when they call or walk into the office? Are you naturally organized and proactive, someone who anticipates what needs to be done before anyone asks? Do you thrive in a fast-paced, energetic, and service-oriented environment?

Joubert Law Firm is seeking a professional, positive, and self-motivated Office Operations Coordinator & Director of First Impressions to join our team in Baton Rouge. 

This key front-line team member plays a vital role in shaping the client experience and ensuring the smooth operation of our office by handling phone communications, greeting clients, and assisting with essential administrative functions.

Key Responsibilities Include: 

• Answering and directing incoming phone calls with professionalism, courtesy, and prompt responsiveness;
• Greeting clients, visitors and delivery personnel warmly, while creating an exceptional and welcoming first impression that reflects the firm's values;
• Supervising and coordinating runner activities, ensuring timely completion of assigned tasks and adherence to firm standards;
• Maintaining a pristine and organized reception area that projects professionalism and attention to detail;
• Coordinating client appreciation initiatives;
• Maintaining accurate records with regular updates within the firm's case management software system;
• Procuring office supplies and materials, maintaining adequate inventory levels for smooth operations;
• Maintaining current and organized password management systems for reception and runner staff access, and
• Performing additional administrative duties as assigned to support overall firm operations and efficiency.

Our Office Operations Coordinator & Director of First Impressions position is for someone seeking a long-term commitment with growth opportunities.

At Joubert Law Firm, our approach to clients is of service, compassion, and respect.  We aim to do everything we can to help our clients recover physically, emotionally, and financially.

We are looking for people who are:

• Friendly, compassionate, and respectful;
• Service-oriented with a client-first mindset;
• Exceptionally organized and detail-oriented;
• Able to communicate clearly and effectively, both verbally and in writing;
• Possesses strong technical skills with the ability to learn case management software and proven efficiency in Microsoft Office 365;
• Proactive, reliable, and able to multitask in a busy legal office;
• Adaptable and resourceful when facing challenges, and
• A team player who thrives in a collaborative environment.

Experience is desired but not required.

** IMPORTANT: TO APPLY *

You will be evaluated and vetted based on your ability to follow instructions.

BEFORE applying, please call 225-330-7816 for step-by-step instructions.

Why you should work here:

Joubert Law Firm is an incredibly fast-moving, innovative law firm that delivers the best client experience and legal representation to each client while impacting our communities.  We're all about working hard and staying humble.  In the spirit of humblebragging, here are some of our awards and accolades:

• 6-Time Member of the LSU 100: Fastest Growing Tiger Businesses
• 5.0 Google Rating with over 270 reviews
• Thomson Reuters has selected John Joubert as a Super Lawyer from 2019-2025 
• Decorated Army Veteran-Owned Business

If you're looking for a boring and easy job, you won't find that here.  We put 110% into everything we do.  Greatness is achieved through hard but smart work and discipline; we're determined to be great. 

We're not crazy; we just believe in what we do.

If you'd like to be part of a growing, well-respected, collaborative, and awesome team, we can't wait to hear from you.

Requirements

• Our ideal candidate will have at least a year of experience working as an office manager, receptionist or similar role.
• Must pass a background check.
• Candidates should be familiar with working in an office environment.
• Must be computer literate and have a working knowledge of Microsoft Office 365 and Teams, and be willing to learn and work with a case management software.
• Excellent communication and people skills are essential.
• Candidates must have administrative and organizational skills and be able to prioritize and handle multiple tasks simultaneously effectively.

Perks:

Full-time team members receive two weeks of paid vacation, one week of paid sick leave, and about ten paid holidays yearly.

Joubert Law currently offers the following group benefits to full-time team members:

• Medical insurance
• Dental insurance
• Life insurance
• 401(k), with a 4% Company Match
• Flexible schedule 
• Corporate Wellness Program 
• Joubert Law Firm Swag

Qualified dependents of enrolled team members may also enroll in the group insurance plans selected by the team member at the team member's cost.

Part-time team members are offered the following benefits:

• Flexible schedule 
• Great learning environment 
• Corporate Wellness Program 
• Joubert Law Firm Swag

The offered pay to a successful candidate will depend on several factors, including but not limited to years of experience within the job, years of experience within the industry, education, etc. 

Additional perks: 

• You will become part of an awesome and unified company culture with an attentive CEO and team dedicated to success.
• You will work with people from all departments who are happy to help and teach as you work towards growth.
• You will experience working for a company that is leading the industry and constantly innovating.  Complacency is not part of our vocabulary.
• You will be in an environment that is always ready to tackle new initiatives and implement creative ideas.
• You will grow personally and professionally.  Every measure is taken to ensure our team members thrive.

Bonus: If you aren't right for this position, but know the perfect person, send them this career description.  If we hire them, we'll give you $100.  For every person we hire, we ask them who referred them to us, and we pay the bonus to the referrer.  That could be you if you share this career ad with a friend who's perfect for it.  We will only pay one person for the referral.